Software
Download the latest Visual programs.

Documentation
User's guides and tutorials.

Design Guides
Find "typical" drawings for floodlighting, industrial, school and sports projects.

Photometrics
Download all of Acuity Brands products' photometric files.



Training Videos
Watch and listen to training videos.

Training Sessions
Register for upcoming Visual Professional Edition training course.





FAQ
Where you will find answers to commonly asked questions.

Search
Search on FAQs, known issues and how to use Visual.

Technical Articles
Read about technical information.

Contact Us
Call or e-mail us your Visual question.

The Visual Newsletter updates you with Visual news, discusses common technical support issues, features lighting design techniques, and notifies you of upcoming Visual training sessions. To receive the Visual newsletter by e-mail, login to your Visual account and Edit your Profile by checking "Contact me regarding Visual news and updates."

Review past Visual Newsletters by clicking on the links below.

2012
May - Issue#3
  • LIGHTFAIR International 2012
  • Visual Economic Tool at LIGHTFAIR 2012
  • Visual Roadway Tool at LIGHTFAIR 2012
  • Visual 2012 Beta at LIGHTFAIR 2012
  • I-BEAM LED
March - Issue#2
  • NEW Visual Website
  • Lighting Design Tools
  • Area Tool
  • Floodlighting Tool
  • Interior Tool
  • Template Tool
  • Wallwash Tool
  • RMHC/RHPG HIGH BAY FIXTURES
2011
August - Issue#2
  • New Visual Lighting Design Tools
  • New Floodlighting Tool
  • New Wallwash Tool
  • New Template Tool
  • Visual Training
  • VTLED Volumetric LED Luminaire
March - Issue#1
  • New Visual Lighting Design Tools
  • LIGHTFAIR 2011
  • Visual Training Sessions
  • Solo OVAL EXIT SIGN
2010
May - Issue#2
  • Visual 2010 at Lightfair 2010
  • Visual on Facebook
  • Win an Apple iPad
  • RAYZER LED Modular Lighting System
February - Issue#1
  • Have you installed Visual 2.6?
  • AutoCAD 2010
  • Visual Photometric Tool
  • RELOC in your lighting design
  • Updated Sensor Switch Files
  • Introducing Gotham Microflange™
2009
July - Issue#2
  • Have you installed Visual 2.6?
  • Placing Sensor Switch in Visual
  • Power Zone Command
  • When should you make objects uneditable in Visual?
  • The New Z Strip
January - Issue#1
  • Have you installed Visual 2.6?
  • Visual Integrates with Bentley Building Electrical Systems
  • Introducing Acuity Brands Lighting 3D Models
  • How do I replace my existing CAD file with a new CAD file?
  • Photopic and Scotopic lumens - 4: When the photopic lumen fails us
  • ECOS™ LED – Lighting the Next Generation
2008
September - Issue#3
  • Have you installed Visual 2.6?
  • Visual Support Center - New Service Hours
  • Selecting the best distribution for your exterior projects
  • How do I change the text height for calculation zones in AutoCAD?
  • Photopic and Scotopic Lumens - 3: The Modern Lumen
  • Relight your environment with RT5R VOLUMETRIC LIGHTING
July - Issue#2
  • Have you installed Visual 2.6?
  • Can I convert a PDF to a CAD file format?
  • Installing Visual on Windows Vista
  • New Visual Website: Visual-3D.com
  • Photopic and Scotopic Lumens - 2: A Bit of History
  • Volumetric Lighting Meets LED Technology in the New RT5D LED
April - Issue#1
  • Have you installed Visual 2.6?
  • Tips and Tricks for Visual 2.6
  • Visual 2.6 Feedback
  • Lessons in Lighting
  • Photopic and Scotopic Lumens - 1: An Introduction
  • Introducing Hydrel's Paradox Architectural Ingrade
2007
December - Issue#10
  • Visual 2.6 Release Announcement
  • RT5™FAMILY EXPANDS TO DOWNLIGHTING
October - Issue#9
  • Tips for Importing CAD Files into Visual
  • Why will Background Objects not Convert to Solid Objects?
  • Customizing your Keyboard
  • Squares - Advancing a Classic Form in Downlighting
September - Issue#8
  • Modifying a Luminaire Schedule
  • What is the Illuminance Selection Tool?
  • Customizing a Title Block
  • es8™: High-Performance T8 Lighting
July - Issue#7
  • Creating a Snap Shot
  • Why Use a Statistical Zone?
  • How do I Combine Calculation Zones?
  • Discover the Essence of Underwater Color
June - Issue#6
  • Setting Diffuse Transmittance
  • How do I determine the height of an existing Calculation Zone?
  • How do I add Luminaire Labels?
  • Where do I find articles from previous Visual Newsletters?
  • Introducing SIMPLY5™
May - Issue#5
  • Update to Visual 2.5 Supports AutoCAD 2007 Files
  • Visual 2.5 is Compatible with Windows Vista
  • Merging Visual Files
  • Converting Object Types
  • Introducing the Omero™ Post Top Luminaire (MRP)
April - Issue#4
  • Why Use Offset from Boundary?
  • Creating a Vertical Calculation Zone
  • Instructions Screen
  • What Version of Visual are you using?
  • Introducing Candéo® LED
March - Issue#3
  • Placing Luminaires with Multiple Optics on Same Pole
  • Changing Room Reflectance Values
  • Object Snaps
  • Introducing the Omero™ Bollard
February - Issue#2
  • Changing Calculation Zone Spacing
  • Options Screen
  • Glossary of Lighting Definitions
  • Certified Credits Awarded for Visual Training
  • Introducing Cerra® Wall I/D from Peerless® Lighting
January - Issue#1
  • Object States and Object State Menus
  • Properties Screen
  • Visual Tutorial Files
  • Activating Software
  • Gotham 4-Inch Elevations®
2006
December - Issue#5
  • Aiming Luminaires
  • How do I use a license on another computer?
  • Training and Support
  • Peerless Parallels Fixtures: Winner of Best New Product, Light Fair International, 2006
August - Issue#4
  • Unmasking Calculation Points
  • Updating Power Density Zone
  • Retrieving a Backup Visual File
  • Omero™ Area & Roadway Luminaires (MR/MRT)
  • Omero Wall Mounted Luminaire
July - Issue#3
  • What do you think about Visual 2.5?
  • Changing Ceiling Height
  • Design Not Displayed in the Print Editor
  • WSQ: Decorative Quarter Sphere Wall-Mounted Lighting
April - Issue#2
  • New Release Available- Visual 2.5
  • Printing to PDF
  • Introducing the Aeris™ Flood Luminaire
March - Issue#1
  • Changing Luminaire Mounting Heights
  • Importing and Exporting Luminaire Schedules
  • Introducing I-BEAM Fluorescent High Bay Lighting
2005
October - Issue#8
  • When I import a DXF/DWG file the screen is blank!
  • How to import complex DXF/DWG files
  • Download the latest photometric files
  • Title 24 and Energy Star Compliant Residential Recessed Downlights
September - Issue#7
  • Reducing Calculation Time
  • Keyboard Shortcuts
  • Lithonia Presents Aeris Building Mounted
August - Issue#6
  • Placing Luminaires with the Array Command
  • How to Determine Luminaire Spacing
  • Introducing ISD SuperGlass(tm) Reflectors
July - Issue#5
  • Importing Drawings with Smooth Curves
  • Scaling DXF and DWG Drawings
  • DWG/ DXF Viewers
  • Introducing Reduced Profile Power Sentry Battery Packs
June - Issue#4
  • Design Not Displayed in the Print Editor
  • Link to Product Specification Sheets
  • Evaluating Different Luminaires
  • Introducing Redesigned THC A15 Economy High Bay Reflector
May - Issue#3
  • What if Calculation Values are Zeros?
  • Remember to Update Printer Drivers
  • Gotham Presents the GQ and GQT
March - Issue#2
  • Changing the Title Block Logo
  • Constructing Sloped Surfaces and Structures
  • Download and Install Tips and Fixes
  • Introducing Elevations™ from Gotham
January - Issue#1
    • Visual 2.4 is now available
    • Introducing the Visual newsletter
    • Printing to PDF
    • Managing multiple licenses
    • New RT5 luminaire